Privacy Policy

Who we are

Mach 1 Design, Inc. (“Mach 1 Design,” “we,” “us”) is a digital marketing agency located in Addison, Texas. This Privacy Policy describes how we collect, use, and protect information when you visit mach1design.com (the “Site”) or contact us through it. By using the Site, you agree to the practices described here.

Information we collect

Information you provide. When you submit a form on the Site — such as requesting a proposal or contacting us — we collect the information you enter, which may include your name, business or firm name, email address, phone number, and the details of your inquiry.

Information collected automatically. Like most websites, we automatically collect certain technical information when you visit, including your IP address, browser type, device type, pages visited, time spent on pages, and the referring website. We collect this through cookies and similar technologies, including Google Analytics and Google Tag Manager.

Communications. If you call, email, or message us, we may keep a record of that correspondence.

How we use your information

• To respond to your inquiries and provide the free proposals and audits you request
• To provide, operate, and improve our services and the Site
• To communicate with you about services you’ve expressed interest in
• To understand how visitors use the Site so we can improve it
• To comply with legal obligations and enforce our terms

We do not sell your personal information.

Cookies and analytics

The Site uses cookies — small text files stored on your device — to make the Site work properly and to help us understand how it’s used. We use Google Analytics and Google Tag Manager for this purpose; Google’s use of data is governed by its own privacy policies. You can control or delete cookies through your browser settings, and you can opt out of Google Analytics using Google’s browser opt-out tools. Disabling cookies may affect some Site functionality.

How we share information

We share information only in limited circumstances:

• Service providers who help us operate the Site and our business (such as hosting, analytics, email, and customer relationship tools), under obligations to protect your information
• Legal requirements — if required by law, subpoena, or to protect our rights, safety, or property
• Business transfers — if we’re involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction

Data retention

We keep personal information only as long as needed for the purposes described in this policy — typically for the duration of our relationship with you and a reasonable period afterward — unless a longer period is required by law.

Your rights and choices

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete it, and to opt out of certain processing. Texas residents have rights under the Texas Data Privacy and Security Act. To exercise any of these rights, contact us using the information below and we’ll respond as required by applicable law.

You can opt out of marketing emails at any time using the unsubscribe link in any message, and you can ask us to stop contacting you by phone or text by telling us directly.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information, including SSL encryption on the Site. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Third-party links

The Site links to third-party websites, including client websites, case study subjects, and platforms like Google and Facebook. This policy does not cover those sites, and we are not responsible for their privacy practices. Review their policies directly.

Children’s privacy

The Site is intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we’ll revise the “Last Updated” date above. Material changes will be noted on this page. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

Contact us

Questions about this policy or your information? Reach us at: